Templates

22

Emails

NameWhat it is forWording
Estimate request receivedAuto-reply the moment the public form is submitted.as shipped
New lead alertTo Bailey, not the customer. Short on purpose — he reads it on a phone.as shipped
Quote sentThe sales pitch. Most homeowners decide on this email.as shipped
Bid submittedTo a GC. Formal — they file these.as shipped
Quote acceptedWhere the client portal link gets handed over.as shipped
Quote follow-upThe nudge. Deliberately easy to say no to.as shipped
Job scheduledSent when the job is scheduled.as shipped
Job completeThank you, balance, and the review ask.as shipped
Deposit invoiceThe first invoice that books the work.as shipped
Progress invoiceA draw or milestone payment during the job.as shipped
Final invoiceThe balance at completion.as shipped
Custom invoiceFor an invoice outside the usual deposit, progress and final flow.as shipped
Friendly payment reminderA calm reminder before or on the due date.as shipped
Late payment noticePlain, professional follow-up once an invoice is overdue.as shipped
Payment receivedA receipt in the inbox, so nobody has to ask.as shipped

Documents

NameWhat it is forWording
QuoteThe core document. Itemized or all-in, terms, signature block.as shipped
BidFormal letterhead. GCs expect a real document.as shipped
InvoiceWhat gets him paid.as shipped
ReceiptProof of payment, on letterhead.as shipped
ContractSignature block. HAVE A LAWYER READ THIS ONCE before relying on it.as shipped
Change orderThe document that prevents an argument at the end of a job.as shipped
WarrantyHanded over at completion. Two years, workmanship only.as shipped